Include real requirements only and classify them as mandatory, preferred or optional. Ask each vendor to answer supported, customization required or not included.
1. Organization profile
Employee, manager, legal-entity and site counts
Countries, languages, agreements and employment types
Current payroll, ERP, HRIS and identity provider
Current attendance methods and hardware
2. Attendance and payroll workflows
Clock-in/out, breaks, shifts and overtime
Corrections, exceptions, employee and manager approvals
Leave, sickness and absence workflows
Payroll output format, frequency and transfer method
3. Attendance channels
Mobile and GPS under organizational policy
Apple or Google Wallet subject to compatibility
Biometric terminal, NFC/RFID or browser
Teams, Slack or another software channel
4. Security and integrations
SSO, MFA, roles and permissions
Required APIs, webhooks, files and connectors
Logs, retention, export and deletion
Access control, doors, readers and offline behavior
5. Implementation and commercial terms
Data import, pilot, training and support
Customer, vendor and third-party responsibilities
Milestones, acceptance criteria and rollback plan
One-time and recurring price, hardware, SLA and exit terms
Your privacy choices
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